Thank you so very much for your telephone call. The elephant arrived this morning and we were literally unpacking it when you rang.
We are absolutely delighted with it – your excellent packing ensured it arrived intact after travelling halfway around the world and it is just lovely. We are also very grateful for your excellent customer service when we were concerned about its non-arrrival and we thank you.
We wish you and your business well and we hope to see you again when we visit India again next year. Thank you very much for everything Kind regards